Andy

June 25, 2011

Where to Spend Your Retail Dollars When Shopping Online | Moneyland | TIME.com

One of our blog's infographics featured in Time.

Where to Spend Your Retail Dollars When Shopping Online | Moneyland | TIME.com

Online customer service has always had a hard time mimicking the experience of buttonholing a clerk in a store and getting your answers immediately. Complaints abound- from not being able to get a human being on the phone to not being able to find a phone number at all.